Millers Mutual taps new claims AVP


Millers Mutual taps new claims AVP | Insurance Business America

Exec brings “exceptional industry knowledge” to the role

Millers Mutual taps new claims AVP

Millers Mutual Insurance has announced the appointment of Steve Zickefoose as assistant vice president of claims.

Zickefoose stepped into the role on Jan. 15. He joins Millers Mutual from Hartford Mutual, where he served as director of claims. Prior to that, Zickefoose spent most of his career at Westfield Insurance.

In his new role, Zickefoose will work with Tim Kirk, vice president of claims. He will oversee the strategic and operational direction of the claims department.

“I’m eager to hit the ground running in partnership with Tim Kirk and the entire leadership team,” Zickefoose said. “Millers has a respected culture of passion and a deep commitment to its employees, agents and insureds. I am excited for this opportunity and to be a part of such a great organization.”

“Steve is an experienced leader with exceptional industry knowledge,” said Jeffrey Pratt, president and CEO of Millers Mutual. “His record of success managing a variety of claims functions and teams makes him an ideal leader to join Millers. The senior leadership team and I look forward to collaborating with him to uphold our promises to our policyholders and to continue executing our strategy and generating sustainable growth.”

Zickefoose holds a bachelor’s degree from Bowling Green State University. He has also completed The Institutes UVA Darden Executive Leadership Program and holds the Associate in Claims and Senior Claim Law Associate designations. Zickefoose is a military veteran who served 23 years as an aviator for the US Army.

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